Terms of Service
Please read these terms carefully before using our website or services.
Last updated: December 2024
These Terms of Service ("Terms") govern your use of the website located at https://www.crsroofer.com (the "Service") operated by CRS Roofing & Construction ("we," "us," or "our"), a Texas-based roofing contractor company located at 3866 Business Park Dr, Amarillo, TX 79110.
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.
1. Acceptance of Terms
By accessing and using this website, accepting any services, or entering into any agreement with CRS Roofing & Construction, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and all applicable laws and regulations. These Terms constitute a legally binding agreement between you and CRS Roofing & Construction.
If you are entering into this agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these terms, in which case "you" or "your" shall refer to such entity.
2. Company Information and Contact
CRS Roofing & Construction is a professional roofing contractor licensed and operating in the state of Texas. Our primary service area includes Amarillo and the Texas Panhandle region. You may contact us at:
- Phone: +1 806-702-7648
- Email: [email protected]
- Address: 3866 Business Park Dr, Amarillo, TX 79110
- Website: https://www.crsroofer.com
3. Service Descriptions
CRS Roofing & Construction provides professional roofing and construction services including, but not limited to:
- Residential and commercial roof replacement services
- Installation and maintenance of TPO roofing systems
- Installation and maintenance of EPDM roofing systems
- Metal roofing system installation and repair
- Storm damage repair and restoration services
- Comprehensive roof inspections and ongoing maintenance
- Insurance claims assistance and documentation
- 24/7 emergency roofing services
All services are subject to availability, weather conditions, material availability, and scheduling constraints. Service descriptions on our website are for informational purposes only and do not constitute a binding offer or guarantee of specific services.
4. Estimates and Pricing
All preliminary estimates provided through our website, phone consultations, or initial site visits are approximate and subject to change based on actual conditions discovered during detailed inspection or commencement of work. Preliminary estimates are not binding contracts and serve only as good-faith approximations.
Final pricing and project scope will be determined through a detailed written contract that supersedes any preliminary estimates. This written contract will include:
- Detailed scope of work and materials specifications
- Final pricing and payment terms
- Project timeline and completion dates
- Warranty terms and conditions
- Any special conditions or requirements
We reserve the right to adjust pricing for unforeseen conditions, additional work requested by the customer, or material cost fluctuations that occur between estimate and contract execution.
5. Warranties and Guarantees
CRS Roofing & Construction provides workmanship warranties on completed projects as specified in individual service contracts. Our standard workmanship warranty covers defects in installation and construction for a period specified in your written contract, typically ranging from one (1) to ten (10) years depending on the type of work performed.
Material warranties are provided by manufacturers and are separate from our workmanship warranties. We will assist customers in processing manufacturer warranty claims but are not responsible for manufacturer warranty coverage, limitations, or claim denials.
Warranty coverage excludes:
- Damage caused by severe weather events, acts of God, or natural disasters
- Damage resulting from lack of proper maintenance
- Modifications or repairs performed by other contractors
- Normal wear and tear
- Damage caused by customer negligence or misuse
6. Weather-Related Delays and Force Majeure
Roofing work is inherently dependent on weather conditions. CRS Roofing & Construction is not liable for delays caused by:
- Inclement weather including rain, snow, ice, or high winds
- Extreme temperatures that affect material performance or worker safety
- Natural disasters or acts of God
- Government restrictions or emergency declarations
- Material supply chain disruptions beyond our control
Project timelines will be adjusted accordingly for weather-related delays, and no penalties or damages will be assessed against CRS Roofing & Construction for such delays.
7. Insurance Claims Process and Disclaimers
While CRS Roofing & Construction offers insurance claims assistance as a courtesy service, customers acknowledge and understand that:
- We are not insurance adjusters, attorneys, or licensed insurance professionals
- All insurance claim decisions are made solely by insurance companies
- We cannot guarantee insurance claim approval or coverage amounts
- Customers remain responsible for all deductibles and any costs not covered by insurance
- Final payment responsibility lies with the customer regardless of insurance claim outcomes
Our assistance with insurance claims is provided in good faith but does not create any liability on our part for claim outcomes or insurance company decisions.
8. Property Access Requirements
Customers must provide safe and reasonable access to work areas including:
- Clear pathways for workers and equipment
- Removal of vehicles and obstacles from work areas
- Access to electrical outlets for tools and equipment
- Protection or removal of valuable items near work areas
- Securing of pets during work hours
Additional charges may apply if extraordinary measures are required to access work areas or if access limitations require special equipment or procedures.
9. Photography and Portfolio Usage Rights
By engaging CRS Roofing & Construction for services, customers grant us permission to photograph work in progress and completed projects for business purposes including:
- Marketing and advertising materials
- Website portfolio displays
- Social media marketing
- Insurance documentation and claims support
- Quality control and training purposes
We respect customer privacy and will not include identifying information such as addresses or customer names without explicit written consent.
10. Limitation of Liability
To the maximum extent permitted by Texas law, CRS Roofing & Construction's total liability for any claims arising from our services shall not exceed the total amount paid by the customer for the specific services giving rise to the claim.
We shall not be liable for:
- Indirect, incidental, special, or consequential damages
- Lost profits or business interruption
- Damage to contents or personal property not directly caused by our negligence
- Delays in project completion due to circumstances beyond our control
- Pre-existing conditions or defects not disclosed or discoverable during initial inspection
11. Intellectual Property Rights
All content on our website, including text, graphics, logos, images, and software, is the property of CRS Roofing & Construction and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without written permission.
Our company name, logo, and service marks are trademarks of CRS Roofing & Construction and may not be used without our express written consent.
12. User Conduct and Prohibited Activities
When using our website or services, you agree not to:
- Provide false or misleading information
- Interfere with or disrupt our website or services
- Attempt to gain unauthorized access to our systems
- Use our services for any illegal or unauthorized purpose
- Violate any applicable local, state, or federal laws
- Harass, threaten, or abuse our employees or representatives
13. Payment Terms and Conditions
Payment terms will be specified in individual service contracts. Standard payment practices include:
- Deposit requirements for material ordering and project scheduling
- Progress payments tied to project milestones
- Final payment due upon project completion and customer approval
- Interest charges on overdue accounts as permitted by Texas law
- Right to place liens for unpaid services as provided by Texas Property Code
14. Indemnification
You agree to indemnify, defend, and hold harmless CRS Roofing & Construction, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt arising from:
- Your use of our services or website
- Your violation of these Terms of Service
- Your violation of any third-party rights
- Any false or misleading information you provide
15. Dispute Resolution and Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law principles. Any disputes arising under or relating to these Terms or our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, conducted in Potter County, Texas.
Prior to initiating arbitration, the parties agree to attempt resolution through good faith negotiations for a period of thirty (30) days. The prevailing party in any dispute shall be entitled to recover reasonable attorney fees and costs.
16. Termination
We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use our services will cease immediately.
Service contracts may be terminated by either party in accordance with the specific termination provisions contained in individual agreements. Termination fees or cancellation charges may apply as specified in service contracts.
17. Modifications to Terms
CRS Roofing & Construction reserves the right to modify or replace these Terms of Service at any time. We will provide notice of significant changes by posting the new Terms on our website and updating the "Last updated" date.
Continued use of our services after modifications become effective constitutes acceptance of the revised Terms. It is your responsibility to review these Terms periodically for changes.
18. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms will otherwise remain in full force and effect.
19. Entire Agreement
These Terms of Service, together with any written service contracts, constitute the entire agreement between you and CRS Roofing & Construction regarding the use of our services and supersede all prior or contemporaneous communications and proposals, whether oral or written.
20. Contact Information
If you have any questions about these Terms of Service, please contact us at:
- Email: [email protected]
- Phone: +1 806-702-7648
- Mail: 3866 Business Park Dr, Amarillo, TX 79110
By using our services or website, you acknowledge that you have read and understood these Terms of Service and agree to be bound by them.